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Dutchmen Manufacturing Inc.
Parts, Service, & Warranty
2164 Caragana Court
Goshen, IN 46526
Phone: (574) 537-0700 Fax: (574)-537-0496
warranty@dutchmenmfg.com


DUTCHMEN MANUFACTURING, INC. WARRANTY
One Year Limited Warranty
For: Travel Trailers and Fifth Wheels Manufactured By Dutchmen


Except as excluded or limited below, Dutchmen Manufacturing, Inc. (hereinafter “Dutchmen”) WARRANTS for a period of one (1) year that Dutchmen will repair or replace components of your Dutchmen recreation vehicle that are defective in materials and workmanship supplied by and attributable to Dutchmen. Dutchmen, at its sole discretion, reserves the right to substitute parts or components of substantially equal quality, touch up cosmetic flaws, or make design and/or manufacturing improvements, as the exclusive remedy under this Limited Warranty. All owners must be properly registered with Dutchmen in order to obtain the benefits of this Limited Warranty.

This Limited Warranty extends to the first retail purchaser, is not transferable and begins on the date of original retail delivery or the date the recreation vehicle is first placed into service (whichever occurs first). This Limited Warranty is effective for a period of one (1) year from such date. Written notice of defects must be given to the selling dealer or to Dutchmen no later than ten (10) days after the expiration of this Limited Warranty. Warranty repairs, if required, will be made without charge and within industry standards, after you take your recreation vehicle to an authorized service center.

LIMITATION OF IMPLIED WARRANTIES

Implied warranties arising under applicable state laws, if any, including but not limited to implied warranties of merchantability or fitness for a particular purpose, are disclaimed to the extent allowable by law, or limited in duration to the term of this Limited Warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

WHAT IS NOT COVERED BY THIS LIMITED WARRANTY

This Limited Warranty does not provide coverage for any of the following:
  1. Equipment, products, components, appliances, and accessories not manufactured by Dutchmen, whether or not warranted by another person or entity, including but not limited to tires, batteries, washer/dryer, generators, and fuel stations.
  2. Dutchmen recreation vehicles that are used for business, rental, commercial, residential, or disaster relief purposes, or any other purpose other than recreational travel and camping.
  3. Dutchmen recreation vehicles which are not originally sold through an authorized Dutchmen dealer (such as recreation vehicles sold at auction, as a result of repossession, or in a salvage or other “distressed” condition).
  4. Dutchmen recreation vehicles licensed, registered, or primarily used outside the United States or Canada.
  5. Maintenance, including but not limited to: (a) caulking, re-caulking, or waxing of the body of the recreation vehicle; (b) tightening of screws; (c) brakes; (d) latches; (e) locks; (f) combustion systems; (g) fuel filters; (h) oil filters; (i) fuses; (j) light bulbs; and (k) maintenance of the air conditioning and heating systems.
  6. Adjustments, including but not limited to adjustments to doors and drawers, slide room systems, blinds, LP pressure, and wheel alignment and balance.
  7. Normal deterioration due to wear or exposure, including but not limited to the fading of fabrics or carpet.
  8. Representations, warranties, and guarantees made by any person or entity (including your dealer) beyond the coverage of this Limited Warranty.
  9. Defects or damage caused, in whole or in part, by:
  1. acts or omissions of any kind by a person or entity other than Dutchmen.
  2. misuse, abuse, neglect, theft, vandalism, failure to obtain maintenance, product modification, improper customer or dealer installation, unauthorized repair, or failure to follow instructions supplied with the recreation vehicle.
  3. unauthorized attachment, modification, or alteration of the structure, body, pin box, or frame of the recreation vehicle, including but not limited to trailer hitches for towing or platforms for supporting cargo.
  4. exposure to natural atmospheric elements (including but not limited to lightning, hail, salt and other chemicals), corrosive chemicals, and ash or fumes generated or released by vehicles.
  5. collision, road hazards, and rock chips.
  6. condensation and the results of condensation, including water damage and the growth of mold, mildew or fungi.
  7. Improper use or hookup of electrical components, including voltage issues.
  8. Rodents or other animals.
  9. Overloading or improper balancing of the recreation vehicle’s load.
  10. Tow vehicle selected to pull the recreation vehicle, including but not limited to improper selection or installation of a towing hitch and accessories.
  11. Owner or driver’s operation, use, or misuse of the tow vehicle.
  12. Willful or negligent acts or omissions of the driver of the tow vehicle.
  13. Accidents, including but not limited to the recreation vehicle striking or driving over a curb or any other object.
  14. Puncturing, tearing, or misuse of upholstery.
  15. Failure to seek and obtain repairs in a timely manner.

OWNER RESPONSIBILITY

The owner is responsible for normal maintenance, which is not covered under this Limited Warranty; provided, however, minor adjustments (such as adjustments to the interior or exterior doors, LP regulator pressure, cabinet latches, TV antenna control, voids in sealants, slide room adjustment and seals, etc.) will be performed by the dealer during the first (90) days of the warranty coverage. Thereafter, such adjustments are the responsibility of the owner as normal maintenance, unless required as a direct result of repair or replacement of a defective part under this Limited Warranty. It is the responsibility of the owner to maintain the recreation vehicle as described in the Owner’s Manual including taking whatever preventative measures necessary to maintain the exterior sealants of the unit and to prevent foreseeable secondary moisture or water intrusion damage to the unit from rain, plumbing leaks, condensation and other natural accumulation of water in the unit. Examples of secondary damage include, but are not limited to, stained upholstery, carpeting or drapes, mold formation and growth, and furniture, cabinetry or floor deterioration. Mold is a natural growth given certain environmental conditions and is not covered by the terms of this Limited Warranty. Owner must read the Owner’s Manual and the corresponding component information and warranty package.

DEALER RESPONSIBILITY

The dealer is responsible to orient and familiarize the customer with the operation of all systems and components of the new recreation vehicle. Explain and review the Owner’s Manual and the Limited Warranty provisions to the customer, and document this action on the Product Delivery Inspection (PDI) form. Assist the customer in completing all necessary registrations and warranty cards for your new recreation vehicle and assist in locating serial numbers. Instruct the customer on how to receive local and in transit service on the recreation vehicle and its separately warranted components, whether in or out of warranty. Complete the warranty registrations and return them to the proper entity within (30) days from the date of retail delivery.

DUTCHMEN’S RESPONSIBILITY

Please note the distinction between “defects” and “damage” as used in this Limited Warranty: subject to the other terms of this Limited Warranty, “defects” are covered because Dutchmen is responsible; on the other hand, we have no control over “damage” caused by such things as collision, misuse and lack of maintenance which occurs after the recreation vehicle is delivered to the owner. Therefore, “damage” for any reason that occurs after the recreation vehicle is delivered is not covered under this Limited Warranty. Maintenance services are also excluded from this Limited Warranty because it is the owner’s responsibility to maintain the recreation vehicle.

Dutchmen does not undertake responsibility to any owner beyond the original cost of the recreation vehicle to Dutchmen or for any undertaking, representation, or warranty made by any dealer beyond those expressed herein.

HOW TO OBTAIN WARRANTY SERVICE

To obtain warranty service the owner must deliver the recreation vehicle to an authorized Dutchmen dealer (with proof of purchase and freight prepaid) within a reasonable time after discovery of the defect within the warranty period. Upon requesting the warranty services be prepared to be asked for:
a) Your name
b) Date of purchase
c) Dutchmen vehicle ID number
d) An explanation of the anticipated warranty claim

If the dealer is unable to resolve any warrantable issues or for assistance in arranging repairs, please contact: Customer Service Department, Dutchmen Manufacturing, Inc., 2164 Caragana Court, Goshen, Indiana, 46526. Telephone Number (574) 537-0700. Upon receipt of notice of a claim, where the dealer was unable or unwilling to resolve the problem, either an alternate dealer or the manufacturing plant or factory service facility will take action pursuant to this Limited Warranty.

APPLIANCE AND COMPONENT WARRANTY SERVICE/ADMINISTRATION

Appliance and component manufacturers may or may not provide their own warranties. These warranties are separate from this Limited Warranty, and constitute the only warranty for those specific appliances and components. The terms, conditions and warranty periods of these items may vary from this Limited Warranty. For the appliance and component manufacturers providing warranties, Dutchmen may, however, administer those warranties during the terms of this one year Limited Warranty except for tires, batteries, and generators. All warranty service claims on components can therefore be directed to Dutchmen during the one year of this Limited Warranty. After the one year period, all appliance and component warranty claims must be directed to the respective appliance and component manufacturers. Dutchmen does not warrant any appliance or components and is only representing that it is authorized to administer the services for such products. In no way shall this Limited Warranty be modified or amended due to Dutchmen providing services for appliances and components.

DISCLAIMER OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

Dutchmen hereby disclaims any and all incidental and consequential damages arising out of or relating to your Dutchmen recreation vehicle, including but not limited to transportation to and from vehicle dealerships and Dutchmen repair facilities, loss of time, loss of income, loss of use, inconvenience or aggravation, commercial loss (including lost profits), towing charges, bus fares, vehicle rental, service call charges, gasoline expenses, lodging expenses, damage to tow vehicle, and incidental charges such as telephone calls, facsimile transmissions, and mailing expenses.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

STATUTE OF LIMITATIONS

No action may be brought against Dutchmen for breach of this Limited Warranty, any applicable implied warranty, or for any other claim relating to the recreation vehicle more than one (1) year after the expiration of the one (1) year term of this Limited Warranty.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE

Warranty statement effective on all 2009 model year and newer units.
Dutchmen Manufacturing, Inc.
2164 Caragana Court
Goshen, IN 46526
Copyright 2008 Dutchmen Manufacturing, Inc.